The rise of the empowered consumer is a trend healthcare organizations are trying to better understand in the context of putting the consumer in the center of healthcare. But how real is consumerism in the industry and has it had an impact? Ryan, Mindy, Mike, and guest Kristen Sherman debate what is working and what is not when it comes to empowering individuals. And stay tuned to the episodes parting thought.
Resources
https://www.kff.org/health-costs/report/2017-employer-health-benefits-survey/view/print/
http://www.healthleadersmedia.com/finance/consumerism-growing-rapidly-putting-more-demands-providers
https://www.strategyand.pwc.com/The-birth-of-the-healthcare-consumer
https://www.wsj.com/articles/can-consumers-be-smart-health-care-shoppers
https://www.realclearhealth.com/articles/empowered_patients_are_the_future_of_health_care
https://www.ctpost.com/news/article/Murphy-Merkley-bill-would-expand-Medicare
https://medcitynews.com/2015/11/patient-healthcare-consumer/
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