Customer experience transformation.
Unlocking AI-powered launch strategies with confidence.
How we help.
We help life sciences organizations create cohesive, connected customer experiences by breaking down silos and enabling orchestration across the entire journey. Our teams combine strategic expertise with hands-on execution to bring clarity, speed, and personalization to how organizations engage HCPs, patients, and caregivers. Backed by deep industry knowledge and the broader Inizio network, we build scalable models that strengthen performance today and establish new ways of working for the future.
- Unite commercial, medical, media, and patient services into one scalable customer engagement framework.
- Deliver measurable results, including higher HCP engagement, faster speed to market, and operational savings.
- Embed lasting transformation by upskilling teams, improving collaboration, and enhancing ways of working.
Some of our experts.
Meet the experts behind the solutions delivering meaningful impact for our clients.
Mike Zapiec, Consulting Executive
Mike is a leader in Inizio’s Customer Experience practice, helping clients improve customer engagement and operational performance through strategy, technology, and experience design. His focus includes omnichannel transformation, brand marketing, MarTech, and patient experience.
Josh Padams, Senior Consulting Director
Josh helps life sciences clients build the strategies, operating models, and omnichannel capabilities needed to better engage HCPs, patients, and consumers. With 17+ years leading cross-functional programs, he drives personalized engagement at scale and partners with leaders to deliver meaningful, measurable outcomes.
Insights & latest.
Access the most up-to-date health and life sciences insights and resources.
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Case StudiesRead more
Transforming the Commercial & Medical Organization for a Global Biopharma Leader
Vynamic helped a global biopharma firm rapidly transform its Commercial & Medical model, achieving 97% of key changes and enabling strategic growth.
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Case StudiesRead more
HCP and Consumer Omnichannel Transformation
Vynamic enabled omnichannel marketing, AI-driven sales, and governance, boosting HCP engagement, consumer reach, and sales impact.
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Thought LeadershipRead more
MedTech – How to harmonize your digital & field engagement to optimize your sales effectiveness
Embrace MedTech's future by blending field and digital strategies to boost sales effectiveness, unleash the power of data, and stand out in the market
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Thought LeadershipRead more
The power of authenticity in Product Launch
Explore how leading with authenticity not only ensures success in the launch of life-saving medicines, but generates positive business results too.
Connect.
Let’s discuss how we can help you.