To maintain communications with an increasingly diverse, digitally-enabled and consumer-oriented landscape, the industry must adopt a broad spectrum methodology incorporating sales, marketing and customer support that provides users with a cohesive brand experience, regardless of which platform they use — otherwise known as an omnichannel approach.
This article from Research Partnership, an Inizio Advisory company, delivers a first-class overview of this complex and evolving topic. Areas of discussion include:
For a deeper dive into the world of omnichannel methodology, read the full article on the Research Partnership site.
Jessica McKelvey, Vice President, Growth Strategy, speaks about the challenges faced by pharmaceutical and biotech...
Read moreJoin us for our latest ‘Future horizons’ webinar series, where we'll unravel the latest advancements of AI's transformative power in healthcare.
Read moreIn our latest roundtable, our experts discuss the challenges and opportunities biotech firms face when it comes to...
Read more